NHTSA Complaint #10051480 — 1997 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10051480
Vehicle	1997 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	December 23, 2003
Date Filed	January 1, 2004
Mileage	78,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

TRANSMISSION OUT BEFORE I REACHED 87,000 MILES. WHEN MY HUSBAND CHANGED THE TRANSMISSION FLUID, LARGE CHUNKS OF METAL CAME OUT. THE PROBLEM OCCURED WHEN DRIVING HOME FROM KROGERS AND VEHICLE DID NOT SHIFT OUT OF 2ND GEAR, RMPS WENT UP PAST 4000, THEN VEHICLE WOULD LOSS POWER. WOULD TAKE MY FOOT OFF GAS TIL RMPS 0, THEN REPEAT THIS CYCLE FOR MY 5 MILES HOME. MY HUSBAND TOWED VEHICLE TO PEFFLEY FORD OF DAYTON, OHIO ON DEC 24, 2003. THEY SAID THIS IS NORMAL FOR THAT MANY MILES, BUT ACCORDING TO MY SEARCH, THIS IS NOT. FORD TRANSMISSIONS HAVE BEEN PROBLEMS FOR OTHER BUYERS. COULD HAVE BEEN FATAL IF I WAS ON INTERSTATE. WE ARE BEING CHARGE $2100 FOR A NEW TRANSMISSION, TODAY IS JAN 1, 2004 AND I DON'T EVEN HAVE IT BACK.*AK

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