NHTSA Complaint #10050832 — 2002 BUICK RENDEZVOUS

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS issue reported to NHTSA

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Complaint Details

ODI Number	10050832
Vehicle	2002 BUICK RENDEZVOUS
Component	STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Date of Incident	April 20, 2003
Date Filed	December 20, 2003
Mileage	14,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	KS

Consumer Description

JUST OPENING A BUICK RENDEZVOUS DOOR CAUSED A $900 DOLLARS DAMAGE. WE OPENED THE DRIVER SIDE DOOR OF OUR NEW BUICK RENDEZVOUS 2002. IT WAS A WINDY DAY AND THE DOOR WENT TOO FAR BENDING THE HINGES AND CAUSING DAMAGE TO THE FRONTAL BODY PART OF THE VEHICLE. APPARENTLY, THE DOORS HAVE NO DOOR BRAKE AND THEREFORE, THIS TYPE OF DAMAGE COULD EASILY OCCUR. (SEE WWW.BUICK.8K.COM) THE DEALER WAS ALL TOO FAMILIAR WITH THE PHENOMENA. IN FACT, HE SAID, THAT MORNING HE HAD THE SAME PROBLEM WITH 3 OTHER CUSTOMERS. BUICK REFUSED TO FIX OUR VEHICLE. *LA

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