NHTSA Complaint #10049748 — 1996 JEEP GRAND CHEROKEE

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP issue reported to NHTSA

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Complaint Details

ODI Number	10049748
Vehicle	1996 JEEP GRAND CHEROKEE
Component	FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Date of Incident	December 12, 2003
Date Filed	December 15, 2003
Mileage	58,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

ON DECEMBER 12, 2003, FOR THE SECOND TIME IN THREE YEARS, THE FUEL PUMP ON OUR JEEP FAILED. IN DISCUSSING THE FAILURE WITH TWO DIFFERENT MECHANICS AND THEN WITH OUR LOCAL JEEP DEALER, I WAS ADVISED THAT JEEP HAD DETERMINED THAT THE GAS TANK FOR THIS VEHICLE IS SUBJECT TO CORROSION WHEREBY MINUTE PARTICLES FLOAT IN THE TANK AND CAN TRAVEL INTO THE FUEL PUMP (THE FILTER THAT JEEP PUTS IN THESE CARS IS NOT DESIGNED TO TRAP THESE SMALL PARTICLES) CAUSING THE FUEL PUMP TO FREEZE. I WAS ADVISED BY THE JEEP DEALERSHIP THAT A TSB WAS ISSUED IN 1997 REGARDING THIS FAILURE (I BELIEVE IT IS TSB 140697). I NOTE THAT THERE ARE AT LEAST 42 REPORTS OF SIMILAR PROBLEMS ON YOUR WEBSITE. THIS IS A SAFETY PROBLEM THAT JEEP HAS REFUSED TO ACKNOWLEDGE OR TAKE ANY RESPONSIBILITY FOR.*AK

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