NHTSA Complaint #10049723 — 1994 GMC YUKON

WINDSHIELD WIPERS COMPLETLY STOPPED WORKING IN A WINTER STORM 12/09/03. I FOUND OUT ABOUT A RECALL ON THE WIPER CIRCUIT BOARD AND TOOK IT TO THE DEALERSHIP AND TOLD THEM WHAT HAD HAPPENED. THEY DID NOTHING BUT LOOK AT THE VIN AND TOLD ME THAT MY 1994 YUKON NEEDED A CIRCUIT BUT DID NOT FIT INTO THE RECALL. THEY WERE GOING TO CHARGE ME $85.00 FOR SOMETHING THAT MANY OTHERS GET FIXED FOR FREE. THEY KNEW WHAT WAS WRONG WITH THE WIPERS WITHOUT ANY EXAM AT ALL. THAT TELLS ME THAT THERE MUST ALSO BE A PROBLEM WITH ALL ON THE CIRCUIT BOARDS IN ALL OF THE TRUCKS. I CALLED GMC THEY TOLD ME IT HAD TO DO WITH THE PLANTS WERE THE BOARDS WERE MADE. I WOULD LIKE TO KNOW HOW MANY PLANTS THERE WERE. IT WOULD SEEM TO ME THAT IF OTHER PEOPLE ARE HAVEING PROBLEMS WITH THE SAME PART ON THE SAME TRUCKS BUT THEIR PARTS WERE MADE IN A DIFFERENT PLANT THAT THERE IS NOT A PROBLEM WITH THE PLANT BUT A PROBLEM WITH THE DESIGN OF THE PART THAT WILL CAUSE ALL OF THEM TO FAIL. I AM GOING TO HAVE THE ONE FROM MY TRUCK LOOKED AT BY SOMEONE THAT DESIGNS AND MANUFACTURES BOARDS EVERY DAY TO SEE IF THE PROBLEM IS THE SAME AS THE ONE STATED IN THE RECALL. SOMEONE NEEDS TO HAVE THIS RECALL EXPANDED TO COVER ALL OF THE DEFECTIVE (POORLY DESIGNED) PARTS.*AK