NHTSA Complaint #10049678 — 2001 CHRYSLER TOWN AND COUNTRY

MY 2001 CHRYSLER T&C EX ONLY HAS 52,000 MILES ON IT. I DO NOT TOW OR HAUL ANY HEAVY MATERIAL WITH IT, BUT YET I NEED A NEW TRANMISSION COSTING $3,200.00. THE CHECK ENGINE LIGHT CAME ON AND THE NEXT DAY IT FAILED. I TOOK IT BACK TO THE DEALER AND WAS INFORMED THAT 5 SEPERATE THINGS WERE WRONG WITH THE TRANSMISSION. SINCE I WAS OVER THE 36,000 MILES IT WAS NOT COVERED UNDER WARRANTY. I ASKED THE MECHANIC HOW 5 THINGS WERE WRONG WITH THE TRANSIMISSION THAT ONLY HAS 52,000 MILES AND NOT BE DEFECTIVE AND COVERED UNDER A WARRANTY AND HE REPLIED " IT DOES SEEM ODD THAT 5 THINGS FAILED WITH IT ONLY HAVING 52,000 MILES." I CALLED CHRYSLER TO ASKED THAT IT BE FIXED AS A WARRANTY, THE SAME THING I HAD TO DO WHEN THE A/C FAILED AND WAS LATER RECALLED, AND THEY MADE IT SEEM THAT IT WAS MY FAULT FOR NOT PURCHASING THE EXTENDED WARRANTY. I ASK THAT SINCE AT LEAST 13 OTHER PEOPLE, ACCORDING TO YOUR COMPLAINT DATABASE, HAVE HAD TRANSMISSION TROUBLE THAT THIS BE INVESTIGATED. A CAR THAT IS ONLY 3 YEARS OLD, HAVING 52,000 MILES ON IT AND IS NOT USED FOR TOWING OR HEAVY HAULING SHOULD NOT NEED A NEW TRANSMISSION AND IF SO SOULD BE COVERED UNDER WARRANTY SINCE IT WAS APPARENTLY DEFECTIVE. THANK YOU FOR YOUR ATTENTION IN THIS MATTER.*AK