NHTSA Complaint #10049663 — 2000 VOLKSWAGEN GOLF

OUR VOLKSWAGEN GOLF ( CUTS OUT ON US WHEN THE CAR IS MOVING. THIS HAS BEEN A PROBLEM FOR MOST OF THE YEAR. WE HAVE TAKEN OUR CAR TO THE VOLKSWAGEN DEALER AT LEAST 7 TIMES SO FAR AND THE CAR STILL CUTS OUT DESPITE MANY DIFFERENT THINGS BEING DONE. OUR DEALER HAS TOLD US THAT THEY ARE STILL NOT SURE WHY, AND AFTER THE LAST VISIT, THEY THOUGHT THEY HAD FIXED IT. HOWEVER, I WAS JST DRIVING ON THE 1-9 IN NEW JERSEY AT SPEED AND THE ENGINE CUT OUT ON ME. THERE WAS NO WHERE TO PULL OVER AND I HAD TO PUT MY WARNING LIGHTS ON AND LET THE CAR COME TO A STOP. I ALSO LOST MY STEARING ALTHOUGH THANKFULLY I WAS IN THE RIGHT LANE. ALTHOUGH THE VOLKSWAGON DEALER IS TRYING ITS BEST TO REPAIR OUR CAR AND HAS BEEN IN CONTACT WITH VOLKSWAGON FOR HELP, THIS KEEPS HAPPENING. THIS HAS JUST HAPPENED AGAIN AND I AM WRITING WHILE I AM STILL ANGRY. SINCE COLLECTING THE CAR FROM THE DEALER LAST WEEK WE THOUGHT THE PROBLEM MAY HAVE BEEN SOLVED AS THE ENGINE DIDN'T CUT OUT ALL WEEK (BEFORE IT WAS NEARLY EVERYDAY), HOWEVER IT HAS HAPPENED AGAIN. THE THING THAT IS BOTHERING ME MOST AND UPSETTING ME IS THAT THIS RECURRING UNSOLVED PROBLEM IS POTENTIALLY THREATENING TO MY HUSBANDS AND MY LIFE- AS WELL AS OTHER ROAD USERS. IT IS EXTREMELY SCARY WHEN THE ENGINE CUTS OUT AT SPEED WHILE OTHER CARS ARE WHIZZING PAST YOU. I ALSO WANT TO KNOW WHY WE HAVE TO BE WARY EVERYTIME WE COLLECT THE CAR FROM THE DEALER, BECAUSE EVERYTIME THE PROBLEM HAS NOT BEEN REMEDIED. *AK