NHTSA Complaint #10049537 — 2002 LAND ROVER FREELANDER

THE CAR WAS PURCHASED NEW IN 2002. WITH ONLY 23,000 MILES, THE VEHICLE HAS BEEN OUT OF SERVICE FOR 43 DAYS WITH CATASTROPHIC MECHANICAL FAILURES, INCLUDING: 21 DAYS FOR A NEW WIRING HARNESS; 3 DAYS FOR A NEW GEARSHIFT ASSEMBLY AND 8 DAYS FOR A NEW TRANSMISSION AND ECU AND FRONT BRAKES. ADDITIONALLY, THE VEHICLE HAS BEEN IN THE SHOP 8 TIMES FOR WARRANTY REPAIRS; AND BRAKES. THE VEHICLE IS CURRENTLY IN THE SHOP WHERE IT WAS BEEN FOR THE LAST 11 DAYS WITH THE DEALER ONCE AGAIN TRYING TO RESOLVE WARNING LIGHT AND TRANSMISSION ISSUE. I HAVE HAD PROBLEMS WITH THE VEHICLE SHIFTING TO LOWER GEARS BY ITSELF AT FREEWAY SPEEDS. IN ADDITION ALL OF THE ON-BOARD FAILURE LIGHTS COMING ON AND STAY ON ROUTINELY. THE CAR CONTINUES TO BE PLAGUED BY ELECTRICAL/MECHANICAL PROBLEMS. AFTER EVERY VISIT THE DEALER I AM ASSURED THE PROBLEM HAS BEEN FIXED BY BOTH THE DEALER AND LAND ROVER CUSTOMER SERVICE; ONLY TO FIND MYSELF BRINGING THE VEHICLE BACK LITERALLY DAYS LATER WITH THE EXACT SAME PROBLEM. WITHIN 8 MONTHS OF PURCHASING THE NEW VEHICLE, IT REQUIRED THREE SEPARATE VISITS TO THE DEALER FOR A TOTAL OF 15 MAINTENANCE PROBLEMS, BUT THE PURCHASING DEALER COULD NOT FIX ANY OF THESE PROBLEMS. IN JUNE 2002, I BROUGHT THE VEHICLE TO ANOTHER DEALER WITH IDENTICAL MAINTENANCE PROBLEMS. THOUGH THE CAR CONTINUES TO HAVE HARD SHIFTING AND FAILURE LIGHTS. IN OCTOBER 2003, I STARTED CARING A DIGITAL CAMERA IN THE VEHICLE SO THAT I COULD DOCUMENT THE PROBLEMS. *LA