NHTSA Complaint #10049463 — 2002 BUICK RENDEZVOUS

EXTERIOR LIGHTING:HEADLIGHTS issue reported to NHTSA

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Complaint Details

ODI Number	10049463
Vehicle	2002 BUICK RENDEZVOUS
Component	EXTERIOR LIGHTING:HEADLIGHTS
Date of Incident	November 26, 2003
Date Filed	December 9, 2003
Mileage	43,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

THE HEADLIGHTS ON MY 2002 BUICK, RENDEZVOUS KEPT GOING OUT FOR NO APPARENT REASON. I TOOK THE CAR TO THE SHOP (VANATTA BUICK IN VESTAL NY) AND THEY SAID IT COULD BE THE BODY CONTROL MODULE. THEY SCANNED THE DATA OUTPUT AND FOUND SEVERAL CODES THAT INDICATED A MALFUNCTION OF THIS UNIT. I HAD THEM REPLACE THE UNIT. THEY COVERED THE COST OF THE UNIT AND I PAYED THE LABOR.. THE PROBLEM HAS NOT OCCURED SENSE THE UNIT WAS REPLACED. IT IS MY OPINION THAT THIS MALFUNCITON IS A VERY SERIOUS PROBLEM. IN MY SITUATION THE SEVERAL TIMES THAT THE LIGHTS WENT OUT, II WAS NOT IN A DANGEROUS PLACE (IE ON A SUPER HIGHWAY GOING 65 MPH) IF I HAD BEEN IN THAT SITUATION, THE SECOND OR TWO THE HEADLIGHTS AND DASH LIGHTS WERE OUT COULD HAVE HAD FATAL CONSEQUENCES-- SUCH AS A DEER CROSSING THE ROAD OR WORSE YET, A PERSON ON THE SIDE OF THE ROAD. *AK

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