NHTSA Complaint #10049364 — 1997 JEEP GRAND CHEROKEE

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Crash Fire Vehicle Towed

Complaint Details

ODI Number	10049364
Vehicle	1997 JEEP GRAND CHEROKEE
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	September 4, 2003
Date Filed	December 7, 2003
Mileage	95,000 miles
Crash	Yes
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

WHEN YOU STEP ON THE GAS IT TAKES 5-10 SECONDS FOR THE TRANSMISSION TO KICK IN. THEN IT BUCKS INTO GEAR. WHEN SITTING IDLE, THE TRANSMISSION FEELS LIKE IT WILL STALL. OUR MECHANIC TOLD US THAT THE TRANSMISSION IS FAILING AND NEEDED TO BE REPLACED. AT THIS TIME, OUR GRAND CHEROKEE IS DEAD. WE CAN NOT BELIEVE THIS IS THE SECOND GRAND CHEROKEE WE HAVE OWNED AND THE TRANSMISSION HAD FAILED. WE GOT RID OF OUR '95 GRAND CHEROKEE BECAUSE THE TRANSMISSION KEPT HESITATING, THE DEALER COULD NEVER SEEM TO FIND ANYTHING WRONG, OF COURSE. WE KNEW THIS CAR WAS A LEMON AND GOT THE DEALER TO GET US INTO A BRAND NEW GRAND CHEROKEE (1997). NOW 5 1/2 YEARS LATER THIS CAR'S TRANSMISSION HAS FAILED. JEEP NEEDS TO STEP UP TO THE PLATE AND GET THESE CARS FIXED! *LA

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