NHTSA Complaint #10049284 — 2001 DODGE CARAVAN

I RECENTLY HAD TO TAKE MY 2001 CARAVAN IN FOR SERVICING AT CHARAPP DODGE NORTH (NATRONA HEIGHTS, PA 15065)AND I HAD A $100.00 DEDUCTIBLE. THE MECHANIC SERVICING MY VEHICLE TOLD ME THAT I HAD A BAD SWAY BAR LINK AND BUSHINGS, WHICH REQUIRED HIM TO REPLACE THE BUSHING - SWAY ELIMINATOR AND THE LINK-SWAY ELIMINATOR. I FEEL THIS COULD NOT BE CORRECT AS MY VEHICLE IS A 2001 AND THESE PARTS SHOULD NOT HAVE WORN OUT AS SOON AS THEY DID. I HAVE TWO FRIENDS WITH THE SAME YEAR VEHICLES BUT ONE IS A DODGE AND THE OTHER IS A CHRYSLER AND THEY ARE EXPERIENCING THE SAME PROBLEM I DID AND WE ALL BOUGHT OUR VEHICLE WITHIN A MONTH AND A HALF OF EACH OTHER. I FEEL I SHOULD NOT HAVE HAD TO PAY FOR THIS REPAIR BECAUSE I BELIEVE THE PARTS TO BE DEFECTIVE COMING FROM THE ASSEMBLY LINE FROM WHERE THESE VEHICLES WERE BUILT. *JB