NHTSA Complaint #10049087 — 2002 CHEVROLET MONTE CARLO SERVICE BRAKES, HYDRAULIC

Complaint Details

ODI Number	10049087
Vehicle	2002 CHEVROLET MONTE CARLO
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	December 2, 2003
Date Filed	December 3, 2003
Mileage	31,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	KY

Consumer Description

I WAS TOLD TODAY THAT THE ROTORS HAVE TO BE TURNED AND THE BRAKES REPLACED..THIS IS NOW THE SECOND TIME THIS HAS BEEN DONE...ONE TIME IT WAS DONE ON A "IN SHOP REPAIR ORDER, NOT SENT TO GM" WHEN I QUESTIONED WHY IT WAS NOT BEING SENT TO GM I WAS TOLD IF THEY SEND IT TO GM THEN I HAVE TO PAY FOR THE BRAKE JOB. THERE HAVE BEEN SEVERAL OTHER IN HOUSE REPAIRS CORRECTIONS MADE. WHEN I INQUIRED TO THE GENERAL MANAGER HE SAID THAT'S THE WAY IT IS DONE SO THEY GET THEIR MONEY. *NLM

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