NHTSA Complaint #10047566 — 1997 DODGE INTREPID SUSPENSION:FRONT

Complaint Details

ODI Number	10047566
Vehicle	1997 DODGE INTREPID
Component	SUSPENSION:FRONT
Date of Incident	November 22, 2003
Date Filed	November 25, 2003
Mileage	115 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	TN

Consumer Description

WHILE BACKING-OUT AND TO THE LEFT FROM A PARKING SPOT, A LOUD BANG WAS HEARD AND THE VEHICLE, A 1997 4DR DODGE INTREPID WAS UNDRIVABLE. AN ASSESSMENT BY A QUALIFIED MECHANIC CONCLUDED A SERIOUS PROBLEM OCCURRED IN THE FRONT RIGHT PASSENGER SIDE WHEEL AREA. THE LOW CONTROL ARM WAS RIPPED AWAY FROM THE ENGINE CRADLE. THE VEHICLE WAS TOWED TO THE NEAREST DEALERSHIP IN PARIS,TENNESSEE. (PEPPER'S DODGE ATTN. LORI 731-642-5661). DIGITAL PICTURES OF THE RIPPED METAL AND DAMAGE AREA ARE AVAILABLE AT [email protected] FOLLOW-UP REPORTING TO CHRYSLER HEADQUARTERS ABOUT THE SERIOUSNESS OF THIS EVENT CONCLUDED THAT, "SENIOR STAFF DECLINE ASSISTANCE." (CHRYSLER FILE # KMM590568V86801L0KM / REF# 11849430). MY INSURANCE CARRIER (USAA 1231595) SAID THAT THEY WILL BEGIN AN INVESTIGATION THIS WEEK. PEPPER'S DODGE HAS BEEN ADVISED AND SAID THEY WILL WAIT FOR USAA TO CONCLUDE THEIR REPORT. I HAVE BEEN TOLD BY TWO MECHANICS THAT THIS APPEARS TO BE VERY RARE AND DANGEROUS, AND COULD HAVE HAPPENED WHILE DRIVING. I AM REQUESTING A FULL INVESTIGATION INTO THIS MATTER BY THE NHTSA AS SOON AS POSSIBLE. THANK YOU. *LA

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