NHTSA Complaint #10047485 — 2003 CHEVROLET ASTRO

EARLIER TODAY I HAD MY WIFE TAKE IN OUR 2003 CHEVROLET ASTRO. THE SERVICE LIGHT WOULD NOT RESET. THIS WAS THE SECOND TIME IT CAME ON AND THIS TIME IT WOULD NOT RESET BY ITSELF. WHILE THERE I ASKED HER TO INQUIRE ABOUT THE SEPT. 2, 2003 RECALL OF THE ASTRO VAN FOR A FRONT SUSPENSION DEFECT. RECALL NUMBER 03044. THE DEALERSHIP REPRESENTATIVE SEARCHED BY USING OUR VIN. THE SEARCH CAME BACK WITH NO RECALL. I RESEARCHED THE RECALL ON THE NHTSA AND CALLED THE CHEVROLET MANUFACTURERS 800 NUMBER FOR FURTHER ASSISTANCE TO FIND OUT IF WE WOULD BE INCLUDED. I SPOKE WITH AN OPERATOR BY THE NAME OF ANGELA. SHE DID A QUICK SEARCH AND TOLD ME THAT THERE WAS NO RECALL ALSO. I DISCLOSED TO HER THAT I WAS LOOKING AT THE RECALL AT THAT MOMENT ON THE NHTSA WEB SIGHT. SHE THEN RESTATED THAT THERE WAS NO RECALL FOR MY VAN BUT SHE COULD NOT GUARANTEE THAT I WOULD NOT BE INCLUDED IN THIS RECALL. ALL I WANTED TO KNOW WAS IF MY VAN WAS INCLUDED IN THE RECALL. CHEVROLET TRACKS THEIR VEHICLES. THEY KNOW WHAT PARTS ARE ON WHICH VANS. THEY EVEN KNOW WHO BOUGHT THEM AND WHERE THEY ARE. NOW THEY WILL NOT DISCLOSE IF MY VAN IS INCLUDED IN THIS RECALL. THIS IS A GREAT CONCERN TO MY ENTIRE FAMILY BECAUSE THIS IS A VAN THAT MY WIFE AND CHILDREN ARE IN. IS THERE SOME SORT OF CODE, RULE, OR LAW THAT THEY ARE BREAKING ABOUT NOT DISCLOSING THIS TO THERE CONSUMERS? PLEASE CONTACT ME AS SOON AS POSSIBLE. THANK YOU, BRETT SPINDLER 702-644-4671. *LA