NHTSA Complaint #10047480 — 1997 FORD EXPLORER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10047480
Vehicle	1997 FORD EXPLORER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	September 17, 2003
Date Filed	November 24, 2003
Mileage	61,061 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MS

Consumer Description

LOSS OF REVERSE. FAILURE OF BEARING RACE ABOVE VALVE BODY CAUSED FLUID TO BE PORTED TO BOTH FORWARD AND REVERSE DRIVE AT SAME TIME. WHEN REVERSE WAS SELECTED, THE VEHICLE WOULD ONLY TRAVEL IN REARWARD DIRECTION TWO TO THREE FEET BEFORE BINDING AND ALL MOTION CEASED. DRIVE FORWARD WAS NOT ADVERSELY EFFECTED BEFORE THE REPAIRS WERE COMPLETED. FORD MOTOR COMPANY RECOMMENDED THE REPLACEMENT OF THE TRANSMISSION WITH A REBUILT UNIT AT THE COST OF $2800. WITH ONLY 61000 MILES ON THE VEHICLE, I OPTED FOR A SECOND OPINION. A RELIABLE TRANSMISSION SHOP DIAGNOSED THE PROBLEM WITH THE "EXPLODER" TRANSMISSION AND COMPLETELY REBUILT THE UNIT FOR HALF THE FORD REPLACEMENT COST. *LA

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