NHTSA Complaint #10047445 — 2001 FORD FOCUS

I HAVE HAD MY 2001 FORD FOCUS IGNITION SWITCH LOCK UP ON ME A TOTAL OF FOUR TIMES IN THE FIRST 14 MONTHS I OWED MY FOCUS. IF YOU HAVE THIS PROBLEM, LOOK AT THE TIP OF YOUR KEY -- IS IT BEING WORN DOWN AT THE TIP? THIS IS THE SOURCE OF THE PROBLEM -- FORD BASICALLY USED INFERIOR METAL WHEN DESIGNING THEIR KEYS FOR THE 2000-2001 FORD FOCUSES. THEY HAVE SUPPOSEDLY FIXED THIS PROBLEM IN LATER MODELS. AFTER HAVING MY IGNITION CYLINDER REPLACED OR REBUILT THREE TIMES, FINALLY AFTER THE FOURTH TIME, THEY GAVE ME A NEW SET OF KEYS. BUT THE PROBLEM STILL EXISTS AND IT IS JUST A MATTER OF TIME BEFORE MY CURRENT "NEW" KEY GETS WORN DOWN ENOUGH TO LOCK UP THE IGNITION SWITCH WHEN I INSERT IT. I AM IN THE MIDST OF PURSUING THE LEMON LAW ON MY CAR. I'VE ASKED FORD TO "REPURCHASE" MY CAR AND THEY HAVE COUNTERED MY OFFER TO "REPLACE" MY CAR WITH ANOTHER FOCUS -- FULLY ACKNOWLEDGING THAT THE "IGNITION CYLINDER MALFUNCTION... WAS A KNOWN CONCERN IN 2001 MODELS, AND WAS UNFORTUNATELY UNABLE TO BE REPAIRED ON YOUR VEHICLE." THIS PROBLEM HAS THE POTENTIAL OF BEING RECALL-WORTHY (IN MY OPINION) BUT I HAVE NO IDEA OF HOW TO GET THAT PROCESS ROLLING! ALL I DO KNOW IS THAT ALL FOUR SEPARATE TOW TRUCK OPERATORS(WITHOUT BEING ASKED BY MYSELF) TOLD ME THAT THEY TOW 12-15 FORD FOCUSES A MONTH WITH THIS SAME PROBLEM! THAT'S RIDICULOUS! I WAS TOLD BY A KIND FORD SERVICE GUY THAT IF I EVER DO GET IN A DANGEROUS SITUATION WHERE MY IGNITION SWITCH LOCKS UP AND MY KEY WILL NOT TURN AND START MY CAR, THAT IF I LIGHTLY TAP THE END OF THE KEY INTO THE IGNITION SWITCH WITH SOMETHING HARD -- IT MAY WORK TO ALLOW IT TO TURN. SO IF YOU ARE IN A PICKLE, GIVE THIS A TRY. IF YOUR CAR IS STILL UNDER WARRANTY, BE SURE TO KEEP A GOOD RECORD OF EVERY TIME THIS HAPPENS TO YOU. THEN LOOK INTO THE LEMON LAW REQUIREMENTS IN YOUR STATE. *LA