NHTSA Complaint #10047391 — 2000 DODGE INTREPID

THE PROBLEM STARTED WITH THE STEERING WHEEL STICKING AND MAKING LOUD CLUNKING NOISES WHEN ATTEMPTING TO MAKE TURNS. I TOOK MY CAR TO MY MECHANIC WHO COULDN'T IDENTIFY THE PROBLEM. NEEDLESS TO SAY, THE PROBLEM GOT PROGRESSIVELY WORSE. THE STEERING WAS SO LOOSE, I COULD TURN THE STEERING WHEEL FROM THE 10 O'CLOCK TO THE 2 O'CLOCK POSITION AND THE WHEELS WOULD NOT EVEN MOVE. ON NOVEMBER THE 19TH, I TOOK MY CAR TO A DODGE DEALERSHIP WHO IDENTIFIED THE PROBLEM AS THE RACK AND PINION.... A PROBLEM THAT WOULD COST ME OVER A $1000 TO REPAIR. I HAD NO CHOICE BUT TO COME UP THE MONEY OR RISK KILLING MYSELF OR SOME ONE ELSE DUE TO STEERING FAILURE. MY CAR IS LESS THAN 3 YEARS OLD AND HAS APPROXIMATELY 68000 MILES. AFTER MUCH RESEARCH, I HAVE DISCOVERED THAT THERE ARE MANY PEOPLE WHO ARE EXPERIENCING THE SAME PROBLEM. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE PROPERLY ADDRESSED. UNDOUBTEDLY A RECALL IS IN ORDER AND A REIMBURSEMENT FOR THOSE WHO HAVE ALREADY HAD TO PAY FOR THESE REPAIRS. *LA