NHTSA Complaint #10047341 — 2000 FORD FOCUS

LAST WEEKEND AFTER I PARKED MY CAR I FORGOT TO LOCK THE DOORS AFTER HALF HOUR I WENT OUT AGAIN AND I COULD NOT EVEN PUT THE KEY INTO IGNITION I CALLED FORD DEALER AND THEY TOLD ME THAT I SHOULD TRY TO MOVE THE STEERING WHEEL, SO I TRIED MANY TIMES, FINALLY THE KEY WENT IN BUT IT COULD NOT TURN THE KEY TO START THE CAR, NOTHING MOVES , NO EVEN THE GEARSHIFT TO SHIFT TO NEUTRAL AND MOVE THE VEHICLE, SO I WENT TO THE DEALER AND THEY TOLD ME IT'S A VEHICLE DEFECT AND ALSO THEY TOLD ME THEY DID HAVE 2 MORE CASES SAME AS MINE. SO I ASKED THEM WHAT I CAN DO... THEY SAID I HAVE TO TOWED THE CAR THERE AND TO CHECK AND FIX IT IS AROUND 400 DOLLARS. MY COMPLAIN IS BECAUSE I THINK IS VERY DANGEROUS FOR A WOMAN TO HAVE THIS KIND OF PROBLEM. THE SYSTEMS IN THEIR CARS BECAUSE IF YOU ARE ALONE AND YOU LEAVE YOUR VEHICLE IN A PARKING LOT SAID AT NIGHT AND YOU COMEBACK WHAT YOU ARE GOING TO DO IF IT IS COMPLETE LOCK? YOU CAN BE RAPED IF YOU ARE ALONE LATE IN A DARK SPOT OR ANYTHING CAN HAPPEN TO YOU... NOW IF FORD KNOWS THIS KIND THE CARS HAVE THIS PROBLEM WHY THEY DO NOT DO SOMETHING ABOUT IT ? THEY CAN RECALL THE CARS. PLEASE HELP ME BECAUSE I THINK IS NOT FEAR I HAVE TO PAY 400 DOLLAR FOR A CAR DEFECT AND ALSO BECAUSE MY WARRANTY IS OVER. THANK YOU SO MUCH FOR HELP. SAMANTHA VIDAL. *LA