NHTSA Complaint #10047326 — 1997 GMC SIERRA

THE VEHICLE STALLED 5 TIMES IN ONE MORNING WHILE DRIVING TO WORK. THE WEATHER WARMED UP OUTSIDE AND THE VEHICLE RAN AND STARTED FINE. THE NEXT EVENING THE VEHICLE STARTED FINE, I GOT 1/2 BLOCK DOWN THE ROAD IT STALLED AGAIN. I WAITED FOR A FEW MINUTES AND IT RAN FINE. THE NEXT MORNING IT STARTED FINE AND I DROVE IT FOR MILES, HAD NO PROBLEMS WITH IT STALLING. WE CALLED GMC TO SEE IF THERE WAS A RECALL ON WINDSHIELD WIPER MOTOR, BECAUSE THE WIPERS WOULD WORK WHEN THEY WANTED TO WORK. NOT WHEN YOU NEEDED THEM TO WORK. THEY HAD TOLD US THAT THERE WAS ALSO AN IGNITION COIL PROBLEM WITH THIS TRUCK-THEY CALLED THE GMC DEALER THAT WAS TO DO THE RECALL WORK. A FAULTY IGNITION COIL CAN GIVE THE SAME SIDE EFFECTS AS A DEFECTIVE FUEL PUMP. WE DROVE THE VEHICLE TO THE DEALER, WHEN WE TURNED THE VEHICLE OFF IT WOULD NOT RESTART. THE RECALL WORK WAS PERFORMED ON THE VEHICLE, BUT STILL WOULD NOT START. THE GMC DEALER TOLD US IT WAS MOST LIKELY THE FUEL PUMP, THE DEALER TOLD US THE FUEL PUMPS IN THIS VEHICLE GO OUT "FREQUENTLY." BUT, HE OFFERED US TO REPLACE THE FUEL PUMP FOR $450.+ INCLUDING LABOR. OR SELL US ONE OVER THE COUNTER FOR APPROXIMATELY $425.00 + TAX. AND WE COULD INSTALL IT OURSELVES. NEEDLESS TO SAY, WE HAD THE VEHICLE TOWED TO OUR HOUSE AND NOW ARE DECIDING WHAT TYPE OF FUEL PUMP SHOULD BE BOUGHT FOR A VEHICLE THAT THE FUEL PUMP GOES OUT FREQUENTLY IN. OUR BIGGEST CONCERN IS THAT THIS TRUCK HAS 85,066 MILES ON IT, AND HAS BEEN MAINTAINED TO THE HIGHEST STANDARDS. WHY ARE THE VEHICLES FITTED WITH FAULTY/DEFECTIVE PRODUCTS. THE PUMP CAN CATCH ON FIRE, OR GO OUT IF YOU HIT TOO MANY BUMPS IN THE ROAD. THAT IS A MANUFACTURER PROBLEM OF A FAULTY PRODUCT. PLEASE LET US KNOW, HOW MANY FUEL PUMPS WE SHOULD PLAN ON REPLACING IN THE NORMAL LIFE OF THIS VEHICLE. *LA