NHTSA Complaint #10047215 — 2003 DODGE GRAND CARAVAN

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10047215
Vehicle	2003 DODGE GRAND CARAVAN
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	November 14, 2003
Date Filed	November 20, 2003
Mileage	3,787 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

WHEN USING THE KEYLESS ENTRY TO OPEN THE REAR TAILGATE, THE GATE LOCKS SOMETIMES WHILE IT IS OPENED. WHEN YOU THEN CLOSE IT USING THE KEYPAD, THE DOOR LOWERS AND THE INSTRUMENT PANEL WARNING LIGHT SAYS DOOR IS CLOSED, BUT IT IS NOT REALLY LOCKED AND CAN OPEN WHOLE DRIVING. ALSO HAPPENS WHEN USING OVERHEAD CONSOLE SWITCH. DODGE WAS NOT CONCERNED WHEN I BROUGHT IT FOR WARRANTY AND JUST PUT ON REPAIR ORDER THAT THEY COULD NOT DUPLICATE IT ALTHOUGH I SHOWED THEM THE SAME FAILURE AFTER OPENING AND CLOSING 3 TIMES. *LA

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