NHTSA Complaint #10045947 — 2000 FORD FOCUS

2000 FORD FOCUS - RECALLED IN 2001 FOR REAR WHEEL BEARING PROBLEM - SUPPOSEDLY THE DEALERSHIP - VILLAGE FORD DEARBORN, MI - INSPECTED AND PROCEEDED WITH THE PROPER SERVICE - NOW WITH BAD REAR WHEEL BEARING PROBLEM - MY TIRE WAS READY TO FALL OFF PER THE MECHANIC - WHEN THE MECHANIC CONTACTED FORD CUSTOMER SERVICE FOR PART - HE WAS TOLD THAT WAS A RECALL ITEM AND I SHOULD BRING TO A FORD DEALERSHIP FOR REPAIR. ON 11-11-03 I BROUGHT MY VEHICLE TO AVIS FORD SOUTHFIELD MI FOR THIS REPAIR - I WAS TOLD BY THE DEALERSHIP THAT NO RECALL EXIST ON THE REAR WHEEL BEARING AND FURTHERMORE IF ONE DID EXIST THE WARRANTY ON THE REPLACEMENT WOULD BE VOID. THE MECHANIC THAT EVALUATED MY CAR ON 11-8-03 STATED THIS NEEDED TO BE ADDRESSED ASAP - HE TIGHTENED THE WHEEL- WHICH IS WHY I SCHEDULED A REPAIR ON 11-11-03. I WILL NEED TO RETURN MY VEHICLE TO THE FORMER MECHANIC FOR SERVICE BUT WILL BE UNABLE TO DO SO UNTIL 11-15-03. PLEASE ADVISE THE PROCESS FOR FILING COMPLAINT AGAINST FORD MOTOR COMPANY - SO I CAN RECOVER MY EXPENSES. THE MECHANIC WILL GIVE ME THE DEFECTIVE PART. I DO NOT THINK THAT VILLAGE FORD EVER CHANGED THE PART OR DID THE REPAIRS UNDER THE EARLIER RECALL. VIN [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR