NHTSA Complaint #10045876 — 1994 GMC SAFARI

RECALL COMPLAINT NHTSA RECALL NO. 03V159/GM RECALL NO. 03023.THE (ABOVE) RECALL IS CONCERNING THE FAILURE OF A WINDSHIELD WIPER SYSTEM THAT FAILS DUE TO A BAD CIRCUIT BOARD/MOTOR ASSEMBLY. THERE ARE MANY VEHICLES INVOLVED INCLUDING 1994 VEHICLES, BUT FOR THE GMC SAFARI ONLY 1995-1997 MODELS ARE LISTED. MY 1994 GMC SAFARI EXPERIENCED THE SAME FAILURE MODE AS THE OTHER 1994 VEHICLES LISTED AND THE 1995-19997 SAFARI MODELS. THE SERVICE REPAIR RECEIPT INDICATES THE FAILURE MODE IN AGREEMENT WITH THE RECALL NOTICE DESCRIPTION. I HAD MY VEHICLE REPAIRED DUE TO NON-OPERATION OF MY WIPER SYSTEM AT A COST OF $341.75. WHEN THE RECALL NOTICE FOR THIS FAILURE MODE WAS ANNOUNCED IT DID NOT INCLUDE THE 1994 SAFARI MODEL YEAR. I HAVE HAD REPEATED CONVERSATIONS WITH GMC RECALL OFFICE AND THEY INDICATE THAT MY VEHICLE IS STILL NOT PART OF THE RECALL. UPON MY OWN INVESTIGATION, I FOUND A 1995 GMC SAFARI AND FOUND IT HAD THE SAME WIPER MOTOR ASSEMBLY AS MY (1994) VEHICLE, THIS VEHICLE IS COVERED FOR THE FAILURE RECALL, BUT MINE IS NOT. I INDICATED THIS TO GMC BUT THERE WAS NOTHING THEY CAN DO BUT ACCUMULATE COMPLAINTS ON OTHER VEHICLES NOT COVERED IN THE RECALL. I HAVE WAITED OVER 8 MONTHS SINCE THE RECALL ANNOUNCEMENT FOR AN UPDATE, BUT THEY INDICATED NO UPDATE WAS AVAILABLE. I BELIEVE NHTSA SHOULD INVESTIGATE ADDING THE 1994 GMC SAFARI TO THE RECALL COMPLAINT NOTICE NHTSA RECALL NO. 03V159/GM RECALL NO. 03023. PLEASE INDICATE WHAT FURTHER ACTION I CAN TAKE IN ORDER TO RECOVER MY EXPENSE ($341.75) IN REPAIRING THE SAME DEFECT WHICH HAS BEEN RECALLED ON OTHER SAFARI MODELS AND ON OTHER 1994 GENERAL MOTORS VEHICLES WITH THE SAME FAILURE MODE DESCRIPTION. THANK YOU JOSEPH D. JAKLIC 317.877.3304 [email protected] . *AK