NHTSA Complaint #10045710 — 2003 CHEVROLET TAHOE

PARKING BRAKE PREMATURE WEARING RESULTS IN VEHICLE THAT CAN ROLL DOWN A HILL AND CAUSE INJURY OR ACCIDENT. WITH 28,000 MILES ON MY 2001 CHEVY TAHOE, THE PARKING BRAKE WILL NOT HOLD. AFTER PAYING THE DEALER TO LOOK AT THE PROBLEM I WAS TOLD THAT THE BRAKE SHOES WERE WORN. I WAS INFORMED THAT OTHER NEWER MODEL TRUCKS HAVE THE SAME CONDITION. THE SERVICE TECH SAID, "DRIVING JUST 10 FEET WILL WEAR THEM OUT." I INFORMED I DO NOT DRIVE WITH THE BRAKE ON. ON PERHAPS 2-3 OCASSIONS DID I MOVE WITH THE BRAKE ON AND ONCE THE CHIME SOUNDED IT WAS TAKEN OFF. DRIVING 10 FEET IS HARDLY ACCEPTABLE. I CONTACTED CHEVROLET ABOUT THIS BUILT-IIN REQUIREMENT FOR SERVICE THAT MAKES THE DEALER HAPPY AND CAUSES A MAJOR SAFETY ISSUE. THEY WERE NOT WILLING TO MAKE ANY "GOODWILL" GESTURES, CITING THIS WAS A WEAR ISSUE. *LA