NHTSA Complaint #10045667 — 1999 NISSAN QUEST

I RECEIVED THE INFORMATION ABOUT THE SETTLEMENT REGARDING THE THROTTLE BODY CLEANING. I CALLED MY LOCAL DEALER AND 1-800-NISSAN1 TO REQUEST A THROTTLE BODY CLEANING. MY VAN CURRENTLY HAS 80,000 MILES ON IT. I HAVE IN MY POSSESSION 2 INVOICES (1 AT 52,000 MILES AND 1 AT 70,000 MILES) FROM THE DEALER SHOWING WHERE I TOOK THE VEHICLE IN FOR SERVICE REGARDING THIS PROBLEM (AND OTHER THINGS) AND THEY DID NOTHING ABOUT IT. I WAS TOLD (AS OTHERS WERE) THAT IT IS MAINTENANCE AND I CHOSE NOT TO HAVE IT DONE (OR NOT TO SPEND $150). I PURCHASED THE EXTENDED SERVICE AGREEMENT FROM THE LOCAL DEALER. AT THIS POINT, I HAVE BEEN TOLD THAT THEY WILL NOT PERFORM A THROTTLE BODY CLEANING ON MY VEHICLE BECAUSE IT IS OUT OF WARRANTY--EVEN THOUGH I HAVE PROOF FROM THE DEALER THAT I WAS HAVING THIS PROBLEM AND EVEN THOUGH I BOUGHT THE EXTENDED SERVICE AGREEMENT. MY HUSBAND AND I HAVE OWNED 4 NISSANS--WE WILL NEVER OWN ANOTHER! *LA