NHTSA Complaint #10045189 — 1999 FORD WINDSTAR

STEERING:RACK AND PINION issue reported to NHTSA

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Complaint Details

ODI Number	10045189
Vehicle	1999 FORD WINDSTAR
Component	STEERING:RACK AND PINION
Date of Incident	October 31, 2003
Date Filed	October 31, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AZ

Consumer Description

WE BOUGHT OUR 1999 WINDSTAR IN 2002 WITH ONLY 27,000 MILES ON IT; FROM THE BEGINNING THE POWER STEERING WOULD GROAN AND MAKE NOISES. WE COMPLAINED ABOUT IT TO SEVERAL SHOPS, BUT WE WERE ASSURED THAT IT WAS "NORMAL." YESTERDAY THE POWER STEERING NOISE WAS VERY LOUD AND CONSTANT AND THERE WAS DIFFICULTY STEERING. TODAY THE STEERING WENT COMPLETELY OUT WHILE I WAS DRIVING TO WORK. THE REPAIR SHOP SAYS IT IS THE RACK AND PINION. *LA

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