NHTSA Complaint #10043920 — 2000 JEEP CHEROKEE SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Complaint Details

ODI Number	10043920
Vehicle	2000 JEEP CHEROKEE
Component	SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Date Filed	October 29, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

DESIGN FLAW IN DEGRADATION OF THE SEALS ON THE DRUM OF THE VEHICLE'S ANTI-LOCK BRAKING SYSTEM.*MR THIS ALLOWED MORE MOISTURE INTO THE DRUMS, CAUSING UNPREDICTABLE LOCKING OF THE VEHICLE'S REAR BRAKES. SUCH LOCKING COULD CAUSE DRIVER TO LOSE CONTROL. CONSUMER MADE MANY ATTEMPTS TO FIND A RESOLUTION WITH JEEP AND LOCAL DEALERSHIPS AND THE CUSTOMER SERVICE DIVISION, TO NO AVAIL. THE DEALERSHIPS ADMITTED THE PROBLEM WAS ENDEMIC TO THE DESIGN AND REPLACING THE BRAKES WOULDN'T ELIMINATE THE PROBLEM- IT WOULD COME BACK IN TIME. THEY ADMITTED IT'S AN INHERENT FEATURE, BUT STATED THEY HAVE NO PLANS TO ATTEMPT TO RECTIFY IT. OTHER THAN THE BRAKE PROBLEM, THE CONSUMER WAS PLEASED WITH THE PURCHASE. *PH *JB

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#761194 — April 29, 2002 — NO SUM,MARY LISTED FOR ABOVE VEHICLE. *AK

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