NHTSA Complaint #10043546 — 1994 CHRYSLER CONCORDE

I HAVE A 1994 CHRYSLER CONCORDE THAT I PURCHASED NEW. I HAVE EXPERIENCED MORE PROBLEMS WITH THIS SINGLE VEHICLE THAN 12 OTHER VEHICLES I HAVE OWNED COMBINED. HERE ARE SOME OF THE ITEMS THAT CHRYSLER REFUSED TO FIX WHILE THE CAR WAS STILL UNDER WARRANTY: THE GAS CYLINDERS THAT HOLD THE HOOD UP BECAME WEAK AND THE HOOD STRUCK ME ON THE BACK OF MY HEAD WHILE I WAS CHANGING THE OIL. THE TRUNK LID WILL ALSO FALL AND HIT YOU ON THE HEAD. ONE OF THE REAR INSIDE DOOR LATCHES BROKE AND CHRYSLER ALSO REFUSED TO FIX THAT. I DECIDED TO FIX THE DOOR LATCH MYSELF AND THE PARTS NEEDED TO FIX THE DOOR HAD BEEN ON BACK ORDER FOR 6 MONTHS. I HAD TO BUY A COMPLETE DOOR PANEL AT A SALVAGE YARD TO FIX A SIMPLE DOOR LATCH HANDLE. THE MOST RECENT AND SERIOUS SAFETY COMPLAINT THAT I HAVE HAPPENED ON 10-12-03. MY WIFE WAS DRIVING THIS VEHICLE AND I WAS THE PASSENGER ALONG WITH 2 OTHER PASSENGERS. WHILE APPROACHING A BRIDGE AND ONCOMING TRAFFIC WE HIT A BUMP IN THE HIGHWAY AND THE CAR DIED. MY WIFE NEARLY PANICKED AS SHE COULD NOT STEER THE CAR. SHE THEN TURNED THE IGNITION SWITCH BACK ON AND THE CAR RESTARTED. THE IGNITION SWITCH TURNED ITSELF OFF BY SIMPLY HITTING A BUMP IN THE ROAD, SOMETHING WE ALL DO EVERY TIME WE DRIVE. I CONSIDER THIS LAST INCIDENT TO BE VERY SERIOUS AND FELT LIKE SOMEONE NEEDED TO BE INFORMED. I REALIZE THAT THIS VEHICLE IS 10 YEARS OLD BUT IT HAS LESS THAN 75,000 MILES ON IT. WHILE THIS CAR WAS UNDER WARRANTY THE ENGINE WAS REBUILT, THE TRANSMISSION WAS WORKED ON, WINDSHIELD MOTOR WENT OUT, AND THE AIR CONDITIONER QUIT. ALSO A SEAT RAIL BROKE AND CHRYSLER ALSO REFUSED TO FIX THAT. TO SUM THINGS UP, THIS WAS THE FIRST CHRYSLER PRODUCT THAT I HAD EVER PURCHASED AND IT WILL DEFINITELY BE THE LAST. *LA