NHTSA Complaint #10043391 — 1999 FORD EXPLORER

2 1/2 DAYS OUR CAR IS AT THE DEALERSHIP BECAUSE THEY COULD NOT FIND OUT WHAT WAS WRONG, SAID HEADS NEED TO BE REPLACED ALONG W/ THE #4 VALVE $350.00 FOR LABOR. $1600 TOTAL. A FEW MONTHS AGO WE HAD TO PUT A NEW RADIATOR ON THE EXPLORER $600.00, PURCHASED EXPLORER BRAND NEW ONLY HAS 60,000 MILES SUPPOSEDLY THE EXPLORER IS ONLY WORTH $6500.00 WE OWE $15000.00. THIS CAR IS USED ONLY TO GO TO AND FROM WORK, WE TOOK A 900 MILE TRIP TO SAN ANTONIO, TX (THAT IS ABOUT THE ONLY TRIP WE TOOK IN THIS EXPLORER, BESIDE VERY MINIMAL MILEAGE SMALL TRIPS. I THINK THIS EXPLORER IS A DEFECT. I AM ALSO UPSET THAT IS DOES NOT HAVE A "POWERTRAIN WARRANTY" TO COVER THESE DEFECTS THAT ARE BEYOND OUR CONTROL AND SEEM TO BE RIDICULOUS THAT WERE HAVING TO FIX THEM WHEN THIS VEHICLE IS ONLY A 1999 AND HAS 60,000 MILES. I WILL NEVER BUY ANOTHER FORD PRODUCT. I ALSO THINK THAT THESE EXPLORERS HAVE LOST THEIR VALUE DUE TO THE FIRESTONE RECALL. THEY ARE NOT SAFE AND IT APPEARS TO BE A PIECE OF JUNK. *LA