NHTSA Complaint #10043333 — 1999 FORD CONTOUR VISIBILITY

Complaint Details

ODI Number	10043333
Vehicle	1999 FORD CONTOUR
Component	VISIBILITY
Date of Incident	November 1, 2002
Date Filed	October 21, 2003
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

DASHBOARD HAS DELAMINATED AT THE WINDSHIELD. IT IS BLOCKING THE VIEW AND REDIRECTED THE DEFROSTER SO THAT IT WILL TAKE MUCH LONGER TO CLEAR WINDSHIELD, BUT NOT COMPLETELY. IT HAS PEELED BACK SO FAR THAT IT IS NOW IN THE AREA OF THE PASSENGER SIDE AIRBAG, WHICH I FELT IT'S A SAFETY ISSUE. DEALER HAS CONSISTENTLY BLOWN ME OFF. FINALLY, HAS ANSWERED ABOUT THIS AFTER NEARLY A YEAR, THAT I WILL HAVE TO PAY FOR REPAIR MYSELF, MINUS 10% FORD SAFETY WARRANTY. I FELT IT SHOULD BE PAID IN FULL BY FORD. I KNOW THAT I WOULD NOT GET FULL TRADE IN VALUE FROM THEM DUE TO THIS ISSUE. *LA

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