NHTSA Complaint #10042949 — 2003 FORD EXPLORER

STEERING:COLUMN issue reported to NHTSA

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Complaint Details

ODI Number	10042949
Vehicle	2003 FORD EXPLORER
Component	STEERING:COLUMN
Date of Incident	September 24, 2003
Date Filed	October 15, 2003
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE VEHICLE PROJECTS A SIGNIFICANT WHINING NOISE FROM THE REAR END AND A VIBRATION FORWARD THROUGH THE STEERING COLUMN. THE VEHICLE IS UNSAFE TO DRIVE AND THE DEALERSHIP WILL NOT OFFER US AN ALTERNATIVE VEHICLE TO USE. WE HAVE BEEN INFORMED THAT THE MANUFACTURER WILL NEED AT LEAST 3 MONTHS TO FIGURE OUT A SOLUTION. *LA

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