NHTSA Complaint #10042694 — 2001 MERCEDES BENZ ML320

VEHICLE WAS REPAIRED UNDER RECALL 03V121000 CONCERNING POWER STEERING HOSE CLAMP. AFTER THE REPAIRS WERE DONE, THE VEHICLE LOST POWER STEERING WHILE DRIVING 55 MPH DUE TO A CLAMP FAILURE. THIS DEMONSTRATED THAT RECALL REMEDY WAS INADEQUATE.*AK AFTER THE RECALL FAILURE, THE CONSUMER LEARNED MERCEDES REDESIGNED THE CLAMP THREE TIMES. THE CLAMP USED ON THE CONSUMER'S VEHICLE WASN'T THE SAME CLAMP BEING USED THROUGHOUT THE RECALL. MERCEDES WAS CONTINUING TO MODIFY THE CLAMPS. CONSUMER NOTED THAT THE RECALL SHOULD BE RECALLED AGAIN. STEERING WAS LOST WITHOUT NOTICE AND WHICH WAS UNACCEPTABLE. *PH *JB