NHTSA Complaint #10042607 — 1999 HONDA ACCORD

PROBLEMS GETTING STARTER RECALL REPAIRS COMPLETE.*MR THE STARTER WAS RECALL. THE VEHICLE WAS TAKEN TOT HE DEALER FOR REPLACEMENT. WHEN THE CONSUMER RETURNED TO PICK UP THE VEHICLE THE DEALER INDICATED THAT THE WORK WAS NOT DONE BECAUSE SOMETHING CAME UP. AFTER THE CONSUMER LEFT THE DEALER THEY CALLED AND SAID THEY COULD NOT DO THE RECALL BECAUSE THE CONSUMER INSTALLED A NON-HONDA ALARM ON THE VEHICLE. THE CONSUMER AGREED TO BE RESPONSIBLE IF ANYTHING WENT WRONG AND GAVE THEM PERMISSION TO DO THE WORK BUT THEY SAID NO. *NLM