NHTSA Complaint #10041869 — 2003 FORD FOCUS ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10041869
Vehicle	2003 FORD FOCUS
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	August 4, 2003
Date Filed	October 6, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

PROBLEMS WITH WATER IN VEHICLE'S ENGINE.*MR CONSUMER DROVE OVER A PUDDLE AND VEHICLE WAS SPLASHED ON BY ANOTHER VEHICLE IN THE OPPOSITE LANE. APPROX. 50 FEET FROM A TRAFFIC LIGHT, THE VEHICLE CUT OFF AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED. THE NEXT MORNING SOMEONE FROM THE SERVICE DEPT. STATED THE ENGINE WAS FLOODED AND NEEDED TO BE REPLACED AT $5000. THIS WASN'T COVERED BY THE WARRANTY. THE DEALER WOULDN'T OFFER A RENTAL VEHICLE SO THE CONSUMER FELT HE HAD NO CHOICE BUT TO HAVE THE WORK DONE. AN INDEPENDENT COURT CERTIFIED AUTO EXPERT STATED IN HIS OPINION THERE WAS A DESIGN DEFECT. THE VEHICLE WAS INCAPABLE OF BEING DRIVEN THROUGH PUDDLES DUE TO LOW AIR INTAKE. *PH *JB THE CONSUMER REQUESTED REIMBURSEMENT. *SC

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