NHTSA Complaint #10041671 — 2003 HONDA GL1800

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	10041671
Vehicle	2003 HONDA GL1800
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	October 11, 2003
Date Filed	October 12, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

I OWN A HONDA GL1800 AND I RECEIVED A LETTER FROM HONDA AMERICA IN REFERENCE TO POSSIBLE CRACKS IN MY GL1800 FRAME. I CONTACTED MY DEALER (RICK CASE) AND THE SERVICE WRITER INFORMED ME THAT THEY WERE GOING TO EMPLOY A CUSTOMERS MACHINE SHOP TO WELD MY FRAME AND THAT THEY WILL NEED MY BIKE FOR AN EXTENDED PERIOD OF TIME. THIS IS NOT SATISFACTORY SOLUTION TO ME BECAUSE I FEEL IF THE WELDS ARE CRACKING IN THE FIRST PLACE THERE MUST BE A PROBLEM WITH THE METAL OF THE FRAME.I WOULD LIKE TO KNOW WHAT NHTSA FINDINGS OR SUGGESTIONS ARE AND WHO WILL CERTIFY THE WELDER OR THE PROCESS TO WHICH THE REPAIRS ARE MADE? DO I HAVE AN OPTION TO REFUSE REPAIR AND EXPECT REPLACEMENT? *LA

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