NHTSA Complaint #10041455 — 1998 FORD WINDSTAR

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10041455
Vehicle	1998 FORD WINDSTAR
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	October 6, 2003
Date Filed	October 8, 2003
Mileage	89,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AL

Consumer Description

THE FIRST SIGN OF TROUBLE OCCURRED WHEN THE VEHICLE WAS BROUGHT INTO THE REPAIR SHOP. INFORMED BY THE MECHANIC THAT THERE WAS A PROBLEM WITH THE HEAD GASKET, IN WHICH THE RADIATOR FLUID WAS LEAKING INTO THE ENGINE AND THAT THE REPAIR COST WOULD BE APPROXIMATELY $1,500 (CANADIAN). FORD WAS NOTIFIED BUT REFUSES TO ACKNOWLEDGE AND TO COMPENSATE THE PROBLEM BECAUSE IT?S NOT COVERED IN ITS EXTENDED WARRANTY EVEN THOUGH ITS WARRANTY IS FOR SEVEN YEARS OR 160,000 KM. *LA

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