NHTSA Complaint #10041312 — 2001 CHEVROLET SUBURBAN

OIL CONSUMPTION, STEERING COLUMN, SIDE DOOR PANELS, REAR-END, SEATS CRACKING, FRONT POPPING NOISE, STEERS TO RIGHT CONSTANTLY. THIS HAS BEEN AN ONGOING THING SINCE WE BOUGHT THE VEHICLE NEW IN 2001. WE HAVE COMPLAINED TO THE CONSUMER REPORTING AGENCY HERE IN N.C. AND ALSO TALKED TO THE DEALER AND MANUFACTURE ON NUMEROUS OCCASIONS. DEALER SAID THEY HAVE HAD SEVERAL VEHICLES WITH OIL CONSUMPTION THAT THEY HAVE TRADED BECAUSE OF IT AND THEY JUST KEPT TELLING US IT IS WITHIN MANUFACTURE LIMITS. THEY HAVE TRIED TO FIX THE OIL PROBLEM BUT WITH NO SUCCESS. ALSO THE STEERING HAS BEEN BROKEN DOWN TWICE BECAUSE OF ITS PROBLEM. THE DOOR PANELS ARE STILL NOT FIXED AFTER 2 TRIES. THE REAR-END HAS BEEN WORKED ON 2 TIMES BECAUSE OF DIFFERENTIAL FLUID, THE STEERING WHEEL STILL SCRUBS WHEN TURNING TO THE RIGHT AND THE DRIVER'S SEAT IS STARTING TO CRACK. THE CONSUMER PEOPLE IN RALEIGH WILL NOT HELP US AFTER WE FILLED THE COMPLAINT, THEY WROTE US AND TOLD US TO HIRE A LAWYER AND THE MANUFACTURE ONLY OFFERED US A $1000.00 OWNER/LOYALTY CERTIFICATE TOWARDS A NEW VEHICLE. WHAT IS OUR NEXT STEP WITHOUT HIRING AN ATTORNEY? *JB