NHTSA Complaint #10041174 — 2001 TOYOTA AVALON

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10041174
Vehicle	2001 TOYOTA AVALON
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	September 26, 2003
Date Filed	October 3, 2003
Mileage	39,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MS

Consumer Description

ENGINE OIL GELLING. MY 2001 AVALON XLS HAS 42,000 MILES AND IS IN THE SHOP FOR EXTENSIVE REPAIRS DUE TO OIL GELLING. I CHANGED THE OIL REGULARLY AND THERE IS NO REASON FOR THIS TO HAPPEN ABSENT A DEFECT IN THE DESIGN. I HAVE BEEN A LOYAL TOYOTA CUSTOMER AND THIS IS MY 4TH TOYOTA CAR. DEPENDABILITY IS THE NO. 1 PRIORITY FOR ME. TO ADD INSULT TO INJURY, BECAUSE I MUST DEPEND ON MY VEHICLE WHILE IT WAS IN THE SHOP I DECIDED TO TRADE IT IN FOR A 2004 LEXUS. IMAGINE MY DISGUST WHEN THE DEALER DISCOUNTED THE VALUE OF THE TRADE-IN BECAUSE OF OIL GELLING. A LOT OF PEOPLE ARE HAVING THIS PROBLEM. *LA

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