NHTSA Complaint #10041139 — 2003 TOYOTA CAMRY

I PURCHASED A TOYOTA CAMRY V6 SE MODEL IN JULY OF 2003. SINCE PURCHASE THERE IS A STEERING PULL/VEER TO THE LEFT REQUIRING OVER CORRECTION TO THE RIGHT. I BROUGHT CAR INTO SEVERAL DEALERSHIPS 4 TIMES, 1ST TIME WAS TOLD THE PROBLEM WAS NONEXISTENT; 2ND TIME, NO PROBLEM, NOTICEABLE AGAIN; 3RD TIME TIRE ROTATION PERFORMED, BUT CAR STILL VEERS TO THE LEFT. TWO WEEKS AGO, CAR WAS DRIVEN BY FACTORY REPRESENTATIVE WHO COMMENTED THAT THE CAR WAS MECHANICALLY PERFECT. SERVICE MANAGER SUGGESTED CHECKING TIRES BUT WOULD NOT ADMIT THAT THERE WAS A SIGNIFICANT PROBLEM. I TEST DROVE A BRAND NEW SE V6 MODEL DIRECTLY FROM THE DEALERS LOT AND FOUND THE SAME CHARACTERISTIC STEERING BEHAVIOR, WITNESSED BY THE SERVICE MANAGER. I HAVE DIFFICULTY CONTROLLING THIS VEHICLE (BETWEEN 20 & 40 MPH) BUT HAVE BEEN TOLD THAT THIS IS THE NATURE OF THE CAR AND I CAN BEGIN ARBITRATION IF I CHOOSE. I AM EXTREMELY FRUSTRATED AND HAVE BEEN GREATLY INCONVENIENCED BY THE NUMBER OF FRUITLESS TRIPS TO THE DEALERSHIP. THERE IS A SERIOUS PROBLEM WITH THE STEERING THAT THE DEALERSHIP AND APPARENTLY TOYOTA'S SPECIALISTS WILL NOT ACKNOWLEDGE IS ABNORMAL AND IN MY OPINION (AS WELL OF THOSE I HAVE READ ON THE INTERNET) IS A DRIVING HAZARD. I WANT THIS TO BE FIXED, BUT BASICALLY HAVE NOWHERE TO TURN. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED.*JB