NHTSA Complaint #10041079 — 1999 DODGE INTREPID POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10041079
Vehicle	1999 DODGE INTREPID
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	May 13, 2001
Date Filed	October 2, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

WE HAVE A 1999 DODGE INTREPID, FOR THE LAST 2 YEARS THE SAME MECHANICAL PROBLEMS OCCURRED. YOU WOULD FEEL AND HEAR A CLUNKING NOISE, CHECK ENGINE LIGHT COMES ON AND THE CAR LOCKS IN LOW GEAR. WE HAD A 5 STAR DEALER SERVICE THE CAR 10 TIMES OVER THE PAST 2 YEARS. EACH TIME THEY THOUGHT THEY FIXED THE PROBLEM. NOW THEY TELL ME IT CAN'T BE FIXED. DAIMLER WOULD NOT GIVE US THE TIME OF DAY. THEY TELL US WE SHOULD GO TO A DIFFERENT DEALER. WE TOLD THEM WE WERE SICK OF GETTING THE RUN-AROUND, THE RESPONSE WAS: WE CAN'T FIX YOUR CAR OVER THE PHONE. IMAGINE GOING 55 MPH AND HAVING DOWN SHIFT INTO LOW GEAR. *JB

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