NHTSA Complaint #10040964 — 2003 SATURN ION

I HAVE HAD REPEATED PROBLEMS WITH THE EXTERIOR FRONT LIGHTING ON MY NEW 2003 SATURN ION WHICH IS A SAFETY HAZARD. ON 5/15/03 I TOOK THE VEHICLE TO THE ALBUQUERQUE SATURN DEALERSHIP TO FIX THE FRONT DRIVER SIDE RUNNING LIGHT AND LEFT TURN SIGNAL. THEY REPLACED THE BULBS, BUT I HAD TO TAKE IT TO THE DEALERSHIP AGAIN ON 7/18/03 AFTER HAVING DRIVEN IT LESS THAN 100 MILES FOR THE SAME PROBLEM. THIS TIME THEY REPLACED THE ENTIRE HEADLAMP ASSEMBLY. THEN AGAIN ON 9/29/03 I TOOK IT BACK TO THE DEALERSHIP TO HAVE THE PASSENGER SIDE FRONT RUNNING LIGHT AND TURN SIGNAL REPLACED. I TALKED WITH THE SALES MANAGER BEN VIGIL AND THE SERVICE MANAGER JUSTIN GREENBERG. I COMPLAINED THAT I'VE SPENT MORE TIME AT THE DEALERSHIP FOR UNSCHEDULED MAINTENANCE THAN ROUTINE MAINTENANCE, AND I WAS CONCERNED I HAD BOUGHT A LEMON. I TOLD THEM THAT IF MY TURN SIGNALS AREN'T WORKING PROPERLY, THAT IS A SAFETY ISSUE. MR. GREENBERG TOLD ME THAT HE PROBABLY GETS TWO CUSTOMERS A DAY WITH THE SAME PROBLEM (WHICH SHOCKED ME). HE SAID SATURN HAS SENT OUT NEW BULBS TO THE DEALERSHIPS WHICH THEY CLAIM WILL SOLVE THE PROBLEM. WE'LL SEE.