NHTSA Complaint #10040819 — 2001 FORD ESCAPE

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR issue reported to NHTSA

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Complaint Details

ODI Number	10040819
Vehicle	2001 FORD ESCAPE
Component	SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
Date of Incident	September 25, 2003
Date Filed	September 27, 2003
Mileage	24,049 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

ROTORS HAD TO BE REPLACED AT 24,000 MILES ON MY 2001 FORD ESCAPE ON SEPTEMBER 25, 2003. I HAD THE VEHICLE IN FOR A MASTER CYLINDER PROBLEM IN DECEMBER OF 2002 AND THE DEALERSHIP SAID THEY COULD FIND ANY LEAKS AND JUST TOPPED THE FLUID AND SENT ME ON MY WAY. I HAD TO HAVE THE VEHICLE TOWED IN MARCH AND ON MARCH 7, 2003 THE DEALERSHIP FINALLY FOUND OUT I HAD A MASTER CYLINDER LEAK AND REPLACED IT UNDER WARRANTY. I BELIEVE THAT THE MASTER CYLINDER PROBLEM MAY HAVE CAUSED THE ROTOR PROBLEM (THE ROTORS WERE SO BAD THEY COULD NOT EVEN BE TURNED.) THE INDEPENDENT SHOP THAT REPLACED THE ROTORS ALSO SAID THE PADS WERE JUST ABOUT METAL TO METAL. I HAD NOT FORWARNING OF THIS PROBLEM. FORD WOULD NOT EVEN REFUND HAVE OF THE CHARGE FOR THE ROTOR PROBLEM OR EVEN LOOK AT THE OLD ROTORS WHICH WERE RETURNED TO ME THE THE SPECS MARKED ON THEM.

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