NHTSA Complaint #10040813 — 1999 DODGE DURANGO

CONSUMER STATED THAT WHEN HE PURCHASED TIRES IN MARCH OF 2002 AND WANTED THE TIRES ALIGNED, HE WAS TOLD BY DEALER THAT BALL JOINTS WERE BAD. LATER, TOOK VEHICLE TO ANOTHER DEALER AND WAS TOLD THAT BALL JOINTS WERE ALRIGHT. THEN ,ABOUT 2-3 WEEKS LATER WHILE PUTTING BRAKES ON VEHICLE DEALER NOTICED THAT WHEELS WERE WOBBLY DUE TO DEFECTIVE BALL JOINTS. HOWEVER, SINCE WARRANTY EXPIRED CONSUMER COULD NOT GET HELP.*AK CONSUMER STATED THAT WHEN HE PURCHASED TIRES IN MARCH OF 2002 AND WANTED THE TIRES ALIGNED, HE WAS TOLD BY DEALER THAT BALL JOINTS WERE BAD. LATER, TOOK VEHICLE TO ANOTHER DEALER AND WAS TOLD THAT BALL JOINTS WERE ALRIGHT. THEN ,ABOUT 2-3 WEEKS LATER WHILE PUTTING BRAKES ON VEHICLE DEALER NOTICED THAT WHEELS WERE WOBBLY DUE TO DEFECTIVE BALL JOINTS. VEHICLE WAS OUT OF WARRANTY AND CONSUMER IS NOT ORGINIAL OWNER OF VEHICLE SO THE MANUFACTURER WOULD NOT DO ANYTHING TO HELP. THE ESTIMATE FOR REPAIRS CAME TO $1943.25. *MR