NHTSA Complaint #10040280 — 2000 CHEVROLET IMPALA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10040280
Vehicle	2000 CHEVROLET IMPALA
Component	STEERING
Date of Incident	September 22, 2003
Date Filed	September 22, 2003
Mileage	59,773 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

WHILE DRIVING ON THE HIGHWAY, THERE WAS A LOUD KNOCKING NOISE, WHICH WAS COMING FROM UNDERNEATH THE STEERING COLUMN DUE TO LACK OF LUBRICATION OF THE STEERING BUSHING SHAFT. THE DEALER WAS AWARE OF THE PROBLEM. *AK THE FIRST TIME THIS OCCURRED THE VEHICLE WAS UNDER WARRANTY AT 31K MILES. THE CONSUMER WAS TOLD THAT IT WAS DUE TO AN UNDERSIZED SHAFT. (THE CLUNKING NOISE HAD GONE AWAY) THE PROBLEM RETURNED WHEN THE VEHICLE WAS OUT OF WARRANTY SO THE CONSUMER HAD TO PAY OUT OF POCKET. THE PROBLEM RETURNED 28K MILES LATER. *SCC *JB*JB

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