NHTSA Complaint #10039550 — 2003 NISSAN 350Z

I PURCHASED A NISSAN 350Z ON 12/30/2002. I STARTED COMPLAINING TO THE DEALER ABOUT LOUD GROWLING NOISE FROM THE FRONT END AT ABOUT 5000 MILES. THE DEALER STATED THAT IT WAS BECAUSE OF IMPROPER FRONT END ALIGNMENT. AT 6000 MILES THE DEALER PERFORMED A TSB WHICH STATED THAT THE FRONT END NEEDED ALIGNMENT AN THE FRONT TIRES ROTATED (SWAPPED FROM SIDE TO SIDE). AT THAT TIME THEY PROVIDED ME WITH PRINT OUTS OF THE VEHICLE ALIGNMENT REPORTS WHICH SHOWS THAT THE VEHICLE WAS OUT OF ALIGNMENT AND REMAINS OUT OF THE NISSAN SPECIFICATIONS IN REGARD TO THE FRONT CASTER WHICH IS CAUSING THE DANGEROUS, ABNORMAL AND PREMATURE WEAR OF THE FRONT TIRES. THE DEALER STATES THAT THERE IS NO WAY TO CORRECT THIS OUT-OF-SPEC CONDITION. THE FRONT TIRES ARE NOW WEARING UNEVENLY ON THE INSIDE AGAIN SO THE RE-ALIGNMENT HAS NOT CORRECTED THE PROBLEM AND THE DEALER SAYS THEY CAN NOT DO ANYTHING ABOUT IT.