NHTSA Complaint #10039538 — 1999 DODGE INTREPID STEERING:RACK AND PINION

Complaint Details

ODI Number	10039538
Vehicle	1999 DODGE INTREPID
Component	STEERING:RACK AND PINION
Date of Incident	September 25, 2003
Date Filed	September 25, 2003
Mileage	27,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	IL

Consumer Description

I HAD TO REPLACE THE STEERING RACK ON MY 1999 INTREPID AFTER ONLY 27,000 MILES. THE STEERING WHEEL HAD EXCESSIVE PLAY IN IT, AND SEVERAL TIMES WOULD NOT GO IN THE DIRECTION IN WHICH I WAS TURNING.THE MECHANIC SAID THAT THERE WAS NOTHING I COULD HAVE DONE TO CAUSE THIS, OR TO PREVENT IT. HE HAS REPACED RACKS AT 80,000 TO 100,000 MILES, BUT NEVER AS LOW AS 27,000 MILES. HE SAID THE INTERNAL GEARS WERE ALL WORN OUT. I WAS CONCERNED FOR THE SAFETY OF MYSELF AND ANY PASSENGERS IN A CAR THAT LOSES IT' STEERING. CHRYSLER DID WANT TO ASSIST IN ANY WAY. THEY SAID THE WARRANTY WAS UP.THEY ONLY REGRETED I HAD A PROBLEM .I CANNOT BELIEVE THE LACK OF CONCERN FOR SUCH A POTENTIALLY DANGEROUS SITUATION THAT IS BEYOND ANY TYPE OF NORMAL MAINTAINENCE CONTROL. THIS GIVES ME GREAT CONCERN WHEN CONSIDERING ANOTHER CHRYSLER PRODUCT. IT COST OVER $1300.00 TO REPAIR.

Related Complaints for the 1999 DODGE INTREPID

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#10129832 — July 24, 2005 — MY 1999 DODGE INTREPID HAS HAD STEERING PROBLEMS WITH CLUNCKING, STICKING AND PLAY IN THE STEERING. ON 7/22/2005 THE ...

#10114753 — March 25, 2005 — AS OF 02/18/2005 I STARTED TO FEEL A SLIGHT BINDING IN THE STEERING WHEN TRYING TO RETURN WHEEL TO CENTER FROM A TURN...

#10057216 — January 30, 2004 — WHILE DRIVING AT ANY SPEED THERE WAS VIBRATION IN THE FRONT OF VEHICLE. VEHICLE WAS TAKEN TO THE DEALER, AND MECHA...

#10042998 — October 15, 2003 — RACK AND PINION SHOT ON MY 99 INTREPID WITH LESS THAN 60K MILES. A SERIOUS PLAY TO THE LEFT AND AN INTENSE RATTLING ...

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