NHTSA Complaint #10039383 — 2000 CADILLAC DEVILLE STEERING:RACK AND PINION

Complaint Details

ODI Number	10039383
Vehicle	2000 CADILLAC DEVILLE
Component	STEERING:RACK AND PINION
Date of Incident	September 3, 2003
Date Filed	September 23, 2003
Mileage	59,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

AN ARTICLE IN TODAY'S WALL STREET JOURNAL INDICATED THAT THE NHTSA IS CONDUCTING AN INVESTIGATION INTO POSSIBLE GENERAL MOTORS CAR DEFECTS. NOTABLY DIFFICULTY IN THE POWER STEERING MAKING A LEFT HAND TURN. MY 2000 CADILLAC DEVILLE , WITH 60,000 MILES IS EXPERIENCEING JUST SUCH AN ISSUE. I TOOK THE CAR INTO COLUMBUS CADILLAC AND THEY SAID I NEEDED A NEW STEERING RACK - THE INSTALLATION OF WHICH WOULD COST $ 1,300.00. THE CAR STEERS FINE IN MAKING A RIGHT HAND TURN BUT IS EXTREMELY DIFFICULT IN MAKING A LEFT HAND TURN. I ENCOURAGE YOUR REVIEW OF THIS MATTER FOR A POSSIBLE RECALL, FOR THERE IS NO EXCUSE FOR THIS SAFETY ISSUE TO ARISE AT SUCH MILEAGE- THE VAST MAJORITY OF WHICH HAS BEEN HIGHWAY MILEAGE..

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