NHTSA Complaint #10039379 — 1994 FORD MUSTANG CONVERTIBLE

I HAVE A 1994 FORD MUSTANG CONVERTIBLE WITH 3.8L V6. DESPITE USING THE BEST MOTOR OIL AND REGULAR SERVICE, THE HEAD GASKET FAILED AT APPROXIMATELY 78,500 MI. AND THIS CAUSED A RAPID ENGINE AND TRANSMISSION FAILURE. SUBSEQUENTLY, I LEARNED THAT PREMATURE ENGINE FAILURE IS SO COMMON TO FORD 3.8L V6S THAT THEY CONDUCTED A VOLUNTARY ENGINE REPLACEMENT PROGRAM. I WAS NEVER NOTIFIED OF THIS PROGRAM AND NOW FORD IS TELLING ME THAT THERE IS NOTHING THAT THEY CAN/WILL DO TO DEFRAY THE COST OF MY ENGINE/TRANSMISSION REPLACEMENT. I FEEL THAT THE ENGINE SHOULD NOT HAVE COMPLETELY FAILED AT SUCH LOW MILEAGE AND THAT THE REPLACEMENT PROGRAM SHOULD HAVE BEEN COMMUNICATED TO ME SO THAT I COULD HAVE TAKEN PART. NOW I HAVE REPLACEMENT COSTS OF $3100.00 FOR THE ENGINE AND $2200.00 FOR THE TRANSMISSION. PLEASE ASSIST ME WITH THIS MATTER IF YOU CAN...