NHTSA Complaint #10039256 — 2003 SUBARU FORESTER

I HAVE A 2003 SUBARU FORESTER AND I WAS PULLING IN A PARKING SPOT AT A HORSE FARM, WITH MY FOOT ON THE BRAKE AND THE CAR JUST ACCELERATED AND I HIT A TREE. I HAVE TRIED TO CONTACT SUBARU OF AMERICA AND THEY HAVE NOT CALLED ME BACK. MY DEALER HAS REPLACED THE COMPUTER BUT IS NOT ABLE TO STATE THIS WILL RESOLVE THE PROBLEM. I HAVE PUT $305 FOR CAR RENTAL $250 DEDUCTIBLE FOR INSURANCE OUT OF MY POCKET NOT TO ALSO INCLUDE A DAY OF WORK MISSED DUE TO TRYING TO STOP CAR WITH BOTH FEET ON BRAKE AND BANGED BOTH KNEES. ALSO I CAN NOT EXPRESS THE FEAR THAT THIS HAS PUT IN ME BECAUSE THEY HAVE NOT GIVEN ME ANY REASONS OR ANSWERS. THEY JUST IGNORED THE WHOLE ISSUE . I DO KNOW OTHER SUBARU'S HAVE HAD THIS PROBLEM. MY FAMILY HAS BEEN BUY THESE CARS SINCE THE 80'S. I WOULD HAVE SWORN BY THIS COMPANY UNTIL NOW. I CAN NOT BELIEVE THEY WOULD DENY SUCH AN ISSUE. ARE THEY WAITING FOR SOMEONE TO BECOME SERIOUSLY HURT. I NOW CRY AT THE COMMERCIAL THAT STATES THE FORESTER IS THE SAFEST SUV. I TRUST MY DEALER BUT HOW CAN I BE SURE IF THEY REPLACED THE PROPER PARTS IF SUBARU WILL NOT EVEN ACKNOWLEDGE THE PROBLEM. MY DEALER HAS TRIED TO GO ABOVE AND BEYOND BUT CAN NOT STATE THAT REPLACEMENT WILL BE RESOLUTION. I DON'T FEEL MY INSURANCE OR MYSELF SHOULD BE PUT OUT DO TO A MECHANICAL PROBLEM THAT HAS BEEN BROUGHT TO THEIR ATTENTION BEFORE. I AN SCARED TO DEATH EVERY TIME I GET BEHIND THE WHEEL OF THIS CAR AND ANY OTHER CAR AT THIS TIME.*JB