NHTSA Complaint #10039249 — 2000 CHEVROLET IMPALA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10039249
Vehicle	2000 CHEVROLET IMPALA
Component	STEERING
Date of Incident	July 6, 2003
Date Filed	September 21, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MS

Consumer Description

MY 2000 IMPALA HAS A SEVERE CLUNKING WHEN I MAKE BOTH LEFT AND RIGHT HAND TURNS. TOOK IT TO DEE'S CHEVROLET IN BILOXI, MS AND HAD NO SUCCESS IN GETTING MY PROBLEMS CORRECTED. THEY SAID THEY HAD TO DUPLICATE THE PROBLEM SO THEY DIDN'T FIX IT. COMPLAINT NUMBER TWO, IS THE HEATER AND AIR CONDITIONING CONTROLS GET VERY, VERY HOT WHEN TAKING SHORT TO LONG ROAD TRIPS. IT HAS GOTTEN SO BAD THE AC WILL NOT WORK PROPERLY ALL THE TIME. IT WILL HAVE TO COOL DOWN, THEN IT WILL WORK. AND THEY STILL WOULDN'T FIX IT. AGAIN,THEY WANTED TO DUPLICATE THE PROBLEM TO FIX IT. YOU JUST CAN'T DRIVE IT AROUND TOWN TO MAKE IT HAPPEN. *JB

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