NHTSA Complaint #10038748 — 2002 DODGE DURANGO SUSPENSION:REAR

Complaint Details

ODI Number	10038748
Vehicle	2002 DODGE DURANGO
Component	SUSPENSION:REAR
Date of Incident	January 5, 2002
Date Filed	September 12, 2003
Mileage	7 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AK

Consumer Description

PURCHASED DURANGO NEW JAN 2002 IN KENTUCKY. WITHIN 6 MONTHS DODGE RECALLED IT TO REPLACE WHOLE BACK AXLE ASSEMBLY (DODGE STATED IT WAS TOO SMALL FOR DURANGO). SINCE OWNING, WHEN PUTTING INTO REVERSE THE TRANSMISSION HESITATES, AND THE VEHICLE BARELY MOVES (DEALER STATED COULD NOT FIND ANY PROBLEM). IN ALASKA THE CHECK ENGINE LIGHT COMES ON WHEN GOING FROM WARM GARAGE INTO COLD OUTDOORS, STAYS ON FOR A WEEK (DEALER COULD NOT FIND ANYTHING WRONG). LOUD POUNDING NOISE WHEN TRAVELING ABOVE 40 MPH WITH BACK WINDOWS DOWN. DURANGO HAS LESS THAN 20,000 MILES AND BACK SEAT SHOWS CONSIDERABLE WEAR WHERE SEAT BELT LATCH CONTACTS SEAT (POOR DESIGN/PLACEMENT OF LATCH). *PH

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