NHTSA Complaint #10038520 — 1993 DODGE CARAVAN

SERVICE BRAKES, HYDRAULIC issue reported to NHTSA

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Complaint Details

ODI Number	10038520
Vehicle	1993 DODGE CARAVAN
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	August 13, 2003
Date Filed	October 2, 2003
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

FAULTY PUMP CAUSING CONSUMER TO LOSE BRAKES. WHILE BRAKING THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHO INDICATED THAT THE PROBLEM WAS PROBABLY THE RECALLED PUMP AND IF IT WAS THE PUMP IT WOULD BE REPLACED UNDER A LIFETIME WARRANTY. THE DIAGNOSTIC TEST WERE DONE AND THE PUMP WAS FOUND TO BE DEFECTIVE. THE DEALER REFUSED TO REPLACED THE PUMP UNLESS SHE AGREE TO HAVE $700 OF ADDITION WORK DONE. THE CONSUMER REQUEST A REFUND OF $68 FOR THE DIAGNOSTIC TEST AND PUMP REPLACEMENT. *NLM

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